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FAQs

Where is The store located?

65 Canterbury Rd,  Bankstown, NSW 2200

What is your trading hour?

Our trading hour is

8:00am – 5:00pm   Monday to Friday

9:00am – 3:30pm   Saturday

we are closed on Sunday & Public Holiday

if you have any question after hour please email info@cheapestiles.com.au

Do you offer tile samples?

Yes, in one set of sample, you can order up to 3 different tiles for $13.50 deliver to you or pick up for free in our store.

If you have any other special request please contact us via info@cheapestiles.com.au

How long does it take for me to receive my order?

It normally take up to 2-10 days to deliver, please contact us if you want to customise your delivery date.

How do I change my shipping address?

Please email to info@cheapestiles.com.au if you want to change to a different shipping address

Where Are The Tiles Made?

We import tiles directly from Asia, Europe and all over the world.

Do you visit job sites to measure?

No, we do not visit job sites to measure – your builder or tiler will do this for you.

What percentage of wastage do I need?

This is dependent on a number of factors, however as a basic rule we recommend 10% for tiles up to and including 600x600mm and 15-20% for larger formats, natural stone and special laying patterns.

I put the wrong thing through on my order, what do I do?
Give us a call really quickly and we’ll see what we can do, be sure you have your order number ready. If you ordered online email or call: 02 9790 4273 or info@cheapestiles.com.au
Can I make changes to an existing order?
Depending on the status of your order we can make amendments where possible, please give one of our friendly team members a call to discuss on or email info@cheapestiles.com.au. If your order has already been processed we will work together to find a solution.
Should I seal grout?
Yes, you should. It will keep it easy to clean and looking brand new. Our recommended sealers are right here
Can I tile over old tile?

Yes you can if your tiles are sound (no cracked tiles). We  sell a primer that will allow adhesive to stick to other tiles. You will need to confirm with a staff member what area is being tiled for a full product recommendation.

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